The AhoyConnect Discord integration will naturally create a movement for any new point or new answer, and it will save that action to a current part's profile. In the event that the post is from an individual not currently connected with your work area, AhoyConnect will create another profile. 🌟
Connect your Discord account
You will have to go to the integrations section of your AhoyConnect
Choose the Discord integration that will take you straight to the login screen of Discord.
Once logged in, you will find the following screen where you will choose the correct server.
💡 This requires you to have 'manage server' permissions!
Click Connect
Here is a loom that shows you how to add channel permissions manually
Data mapping
You will be redirected to the data mapping page where you can connect data you want to map from Discord (left column) to specific member fields available (right column). The screenshot show you the Discord data fields that we are automatically syncing over once you connect the integration.
Scoring System
Events: Add events you want to track and assign them importance from 1 to 10 points for each time the user will perform the action
Activity Stages: Define activity stages by creating your own badges for each stage with its own range of points users need to hit to earn the badge in the last 30 days.
- Be as specific as you can with the events scoring.
- If you value thread replies in your support channel, give it additional points. That way, you will be able to identify the real heroes in your community.
You can find more information about the scoring system in our dedicated article here.
If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at support@ahoyconnect.com