Engagement stages

Engagement stages

Set up your scoring system

How about if we give you a tool that lets you allocate points for certain activities in integrations, channels, flows, or whatever it is you want to measure? 😊

We separate between two parts.


The events scoring lets you assign a number of points for different interactions.

These events range between activities, messages, reactions to messages, or thread replies and can be set up without any limitation.

By adding event-based scoring, you can make sure that your members are being evaluated in the way you chose them to be evaluated. You're in control! 👩🏼‍✈️


Example: You have one slack channel called Product Board. Basically, a channel that you share with highly valuable members to gather feedback around a certain product or brand. Another channel is called Community Chat. It's clear that messages in the Product Board channel are of much higher business value than those in the Community Chat (Taken into consideration that chat rules are been followed)

When multiple conditions match an activity, it attributes the sum of points from each of the conditions into the total engagement. In the screenshot above, a message sent would score a total of 9 points (Any Activity 1 + Message in Any Channel 3 + Message in any channel 4) By being as granular as possible, you can easily avoid scoring multiple attributes.

Engagement Stages

The naming, colour coding, and values of these badges are totally customizable and in your hands.

Once created, they will appear under each of your integrations in the Members section below, giving you a better understanding of their activity.


If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at support@ahoyconnect.com