A healthy community is an active one. Understanding community health starts with understanding its activity.
The Activity Rate - Type breakdown report helps you understand the average activity per member over time, broken down by integration and integration activity type.
Calculation - For each period, the total volume of activities of a certain activity type-integration combination within this period is divided by the total number of members in this integration that took this specific activity during the same period.
How to read this data - Ideally, you are looking for a growing activity rate. The growth can be driven either by more members from an integration doing a certain activity on an average level or by a stable volume of integration members doing the activity more often. If the activity rate is decreasing, it signifies fewer members from integration are doing a particular activity, or that while the volume of members doing this activity remains stable, they are doing this activity with a lower occurrence.
If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at email@example.com