The Most active members and the Most engaged members member list help you understand who the top contributors in your community are.
The main difference is that the Most engaged members list uses weighted activity, giving you better insights into the members doing the highest counts of relevant activities.
Calculation
Most active members - All activities are counted and shown on a per-member level for the selected date range. The list is ordered from the most active member to the least active one (with at least one activity). Applied filters affect the results.
Most engaged members - For the selected date range, scores assigned to all activities (as defined in integration activity scoring) are summed and shown on a per-member level. The list is ordered from the most engaged member (with the highest engagement score) to the least engaged one. New members for which we did not calculate the engagement score yet are at the bottom of the list (recalculation happens once an hour). Applied filters affect the results.
Date ranges
While we allow for date filtering for most active members, the Most engaged members list only considers activity scores as of right now (which is why the date picker is disabled for this source).
If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at support@ahoyconnect.com
