Not seeing all messages in dashboards

Not seeing all messages in dashboards

If you're talking about Slack messages, it might be that the messages that you can't see might be from a private group.

You can spot these groups in the left column of your Slack window showing a lock instead of a hashtag in front of them.

To make sure that private communication stays private, we keep these messages out of your activity feed. ☝🏼

The same goes for several Discord channel options.

As for all the other integrations, it could just be that the limited API rate is causing a delay.

If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at