Setting up segments

Setting up segments

How can you make sure to get the most out of segments?

Well, segments are useful if you need to use a certain set of filters regularly.

You save it as a segment, to be able to find these members quickly whenever there is a need without having to set up every single filter again.

The following video shows you exactly how this works:

But what if you want to see how a segment behaves over time?

You want to know exactly how many members joined the segment, how many of them left, and eventually, also if they rejoined.

You don't have to wait any longer.💥

Insights on segments are here and ready for you to explore.


Once you create a segment, you can always come back and see how the members in it behave. Following the layout of our main dashboard, you can track the segments' behaviour by simply choosing it in your list of segments.

💡Example: You create a segment that includes the most active ambassadors. Now, this could become crucial when defining your community KPI's as these could eventually include the factor 'ambassador growth rate' or 'new ambassador count per quarter.

No more guessing and manual pulling and copy-pasting. Define the time you want to report on, and either export the data to a spreadsheet or use the segments' insight page to show off. 😁

If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at